Your clinician onboarding journey
Everything that has to happen before your first shift, who owns it, and how to see where it stands. Onboarding at Florida Medical Center runs as one request with tasks routed to each department. You do not need to open a ticket per team.
Your hire is recorded
Human ResourcesYour offer is finalized in Oracle HCM. Your name, role, department, manager, location and start date flow straight into the Help Center, so nobody has to retype them.
Your onboarding request is opened
AutomatedA single onboarding request is created for you, under your work email address. It is the one place to look for where things stand, and the one place your onboarding team works from.
Department tasks are generated
AutomatedHR, IT, Clinical IT, Facilities, Credentialing and Compliance each receive their own tasks. You do not chase six teams, and no team waits on an email.
Each task routes to the right team
AutomatedBadge work goes to Facilities. License verification goes to Credentialing. EHR provisioning goes to Clinical IT. Routing is by task type, not by who happened to read the queue.
Clinical access waits for credentialing
CredentialingYour EHR account cannot be requested until your license and certifications pass primary source verification. The task stays closed until that clears, then opens on its own.
Readiness is checked before your start date
AutomatedA daily check reads every open task and reports whether you are ready to start. Anything outstanding is named, with the team that owns it.
Your record is updated
AutomatedWhen the last task closes, the completion is written back to your HR record. Onboarding status: Complete.
You are cleared for day one
Human ResourcesYour onboarding request is solved and your manager is notified that you are cleared to begin patient care.
Where your status comes from
The status panel on this page is tied to the email address you signed in with. It reads the onboarding record opened against your own employee record, and it shows nothing to anyone else. Every onboarding ticket, the main request and each departmental task, is raised in your name, so your own request list is the full trail. The panel above it is the summary: where things stand and which team holds anything outstanding.
Why some tasks appear later
Onboarding tasks have dependencies. A task that depends on unfinished work is not created at all, so your queue never fills with work that cannot be started. The clearest example is clinical access: the request for your EHR account is not raised until Credentialing has verified your license. When that verification is approved, the EHR task is created and routed to Clinical IT automatically.
| Task | Owner | Created once |
|---|---|---|
| Verify employee information | HR | Immediately |
| Create network and email accounts | IT | Employee information is verified |
| Configure MFA | IT | Network account exists |
| Create EHR account | Clinical IT | Network account exists and credentials are approved |
| Assign clinical role | Clinical IT | EHR account exists |
| Arrange parking and access credentials | Facilities | Badge is printed |
| Confirm compliance training | HR / Compliance | Background check verified and training assigned |
What we need from you
- Upload your current state license, DEA registration, BLS and ACLS cards to the Credentialing request.
- Complete the assigned compliance modules in the learning portal.
- Bring a government photo ID to the badge office on your first morning.
Who to contact
Reply on your onboarding request and it reaches the team that owns the open task. For anything urgent before your start date, call the HR Service Center at 555 0134.